Shipping policy

Shipping Policy – Vela Collective

Delivery Areas We deliver across South Africa via Aramex. We do not offer international shipping at this time.

Processing Time Orders are processed 1 to 3 business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email once dispatched.

Delivery Time 8–11 business days across all areas in South Africa.

Shipping Costs Standard delivery is R89.99 across South Africa.

Tracking Your Order Once shipped, you'll receive an Aramex tracking number via email to follow your delivery every step of the way.

Damaged or Lost Parcels If your order arrives damaged or goes missing, contact us within 48 hours at velacollective1@gmail.com and we'll sort it out.

Questions? Email us at velacollective1@gmail.com — we respond the same day. 🌊